Reports

After you've published and sent marketing SMSs, you can review trends of your SMSs from the SMS dashboard. You can also drill down and analyze the delivery rates and engagement for individual SMSs using the reports section.

Campaign Responses

View all the responses to the SMS campaigns sent through Plumb5

Note: Campaign Responses will be collected for a period of 90 days from the commencement of the campaign. Any response coming Later than 90 days will not be considered in reporting. Discrepancies caused in report numbers is not an error but rather due to the delay in responses from the service provider.

Scheduled Campaign

• Campaign Identifier : unique Campaign Identifier for the campaign
• Campaign Name : Unique Name
• Sent : No.of SMS sent
• Delivered : No.of SMS delivered
• Pending : No.of SMS pending to be sent
• Opt Out : No.of unsubscribes
• Bounce : No.of SMS bounced
• Error : SMS rejected by the system

Triggered Campaigns

• Campaign Identifier : unique Campaign Identifier for the campaign
• Campaign Name : Unique Name
• Sent : No.of SMS sent
• Delivered : No.of SMS delivered
• Pending : No.of SMS pending to be sent
• Opt Out : No.of unsubscribes
• Bounce : No.of SMS bounced
• Error : SMS rejected by the system

Alerts & Notifications

Report displaying the list of single SMS sent from the system. This could have been an Alert or a System notification.